AFROLAMPS TERMS & CONDITIONS

Effective Date: September 2026
Last Updated: September 2026

Welcome to AfroLamps.

These Terms & Conditions govern your use of the AfroLamps website and the purchase of products from AfroLamps.

By accessing our website, placing an order or purchasing a product from AfroLamps, you agree to these Terms & Conditions.

Please read these Terms together with our other applicable policies, including our Privacy Policy, Shipping & Delivery Policy, Returns & Refunds Policy, Product Care Guide, Warranty Policy and Product Disclaimer. 

1. ABOUT AFROLAMPS

AfroLamps is a South African lighting brand creating contemporary lamps that combine natural wood, craftsmanship and culturally inspired shade designs.

Our products are designed around the principle:

Mixing Culture and Modern Beauty.

Our lamps incorporate cultural inspiration from South African visual traditions, colours, patterns, textiles and design languages. Individual cultural references are explained on the relevant product or Cultural Collections pages. 

2. DEFINITIONSFor these Terms:

“AfroLamps”, “we”, “us” or “our” means AfroLamps, the owner and operator of the website and supplier of the products.“Customer”, “you” or “your” means any person or entity using the website or purchasing products from AfroLamps.

“Website” or “Site” means the AfroLamps website, currently located at [https://afrolamps.co.za].

“Product” or “Products” means lamps, lampshades, wooden lamp bases and any other products offered by AfroLamps.

“Special Order” means a product customised or produced specifically according to a customer’s requirements and not offered as a standard product on the website.

3. USING THE WEBSITE

You agree to use the website only for lawful purposes.

You must not:

- use the website for fraudulent or unlawful purposes;
- interfere with the operation or security of the website;
- attempt to gain unauthorised access to our systems;
- reproduce or copy website content without permission;
use our images, designs, text, logos or other intellectual property without permission; or
- use the website in a way that could damage AfroLamps or another person’s rights.

You are responsible for ensuring that information you provide to us is accurate and complete. 

4. PRODUCTS & PRODUCT DESCRIPTIONS

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colours and specifications are accurate.

However, customers should understand that AfroLamps products incorporate natural materials and individually produced components.

Variations may occur in:

- wood grain;
- colour;
- tone;
- texture;
- natural markings;
- fabric;pattern placement; and
- finishing.

These variations are characteristics of natural materials and production processes and are not automatically defects.

Product photographs may also appear slightly different depending on lighting, photography conditions and the customer’s screen settings.

Where a lifestyle photograph contains furniture, décor, bulbs or other accessories, those items are not included unless specifically stated in the product description. 

5. HOW OUR WOODEN BASES ARE MADE

AfroLamps wooden bases are produced using a combination of precision machine turning and skilled hand-finishing.

Some bases are constructed by carefully joining multiple pieces of the same type of natural wood before the assembled material is precision-turned, sanded and finished.

This process allows us to create the distinctive forms and proportions of our bases while retaining the natural characteristics of the wood.

Minor variations in grain, colour, texture and natural markings are therefore expected.

The fact that a product is made using natural wood does not, however, mean that a genuine manufacturing defect is automatically considered acceptable.
Defects will be assessed in accordance with our Warranty Policy and applicable consumer protection law. 

6. CULTURAL INSPIRATION

AfroLamps products may draw inspiration from South African cultural traditions and visual languages, including Afrikaners, Basotho, Cape Malay, English, Indian South Africans, Khoisan, Ndebele, Pedi, Swazi, Tsonga, Tswana, Venda, Xhosa and Zulu influences, where identified on individual products or collections.

Our products are contemporary design interpretations.

Patterns, colours and visual elements may be adapted for use in contemporary lampshades and may not represent an exact reproduction of traditional clothing, artwork or cultural artefacts.

Cultural expressions can also vary between communities, regions and historical periods.

AfroLamps seeks to approach its cultural inspirations respectfully but does not claim to be an ethnographic, historical or anthropological authority. 

7. PRODUCT AVAILABILITY

All Products are subject to availability.Our current collection consists primarily of finished, ready-made lamps, with each product representing a specific lamp combination.

Because our collection is limited, individual lamps may sell out.We reserve the right to:

- limit quantities;
- discontinue products;
- modify designs;
- modify specifications; or
- update materials or finishes where reasonably necessary.

Where an order has already been accepted and a material change affects the customer’s purchase, we will communicate with the customer and provide the applicable remedy. 

8. PRICING

Unless otherwise stated:

- Prices are displayed in South African Rand (ZAR).
- Applicable taxes will be dealt with as required by law.
- Delivery charges may be additional.
- International orders may be subject to customs duties, import taxes and other destination-country charges.

We take reasonable care to ensure that prices and product information displayed on the website are accurate.

If a material pricing or product-description error occurs, we will contact the customer before processing the affected order where reasonably possible. 

9. PAYMENT

Payment must be successfully completed using an accepted payment method before an order is processed for dispatch, unless alternative payment arrangements have been agreed in writing.

Available payment methods may include those displayed at checkout.

Payment methods may change from time to time.

For bulk, corporate or future Special Orders, alternative payment arrangements may be agreed separately. 

10. ORDERS & ORDER ACCEPTANCE

Submitting an order constitutes a request to purchase the selected Product.An order is confirmed once:

1. payment has been successfully received or authorised; and
2. AfroLamps has issued an order confirmation.

An automated order confirmation does not prevent AfroLamps from correcting an obvious pricing, availability or product-description error where applicable.

We may need to cancel an order in circumstances such as:

- suspected fraud;
- inability to fulfil the order;
- an obvious pricing or description error;
- unavailable stock;
- delivery restrictions; or
- circumstances beyond our reasonable control.

Where an order is cancelled by AfroLamps after payment has been received, the applicable refund will be processed. 

11. DISPATCH & DELIVERY

Our current products are ready-made, but each lamp undergoes a final preparation process before dispatch.

Please allow up to 5 working days for dispatch after payment has been confirmed.

This period allows us to:

complete final assembly;
inspect the lamp;
check the wooden base and shade;
test the relevant electrical components;
perform quality checks; and
package the lamp appropriately for transportation.

We may dispatch an order sooner where possible.

Once dispatched, delivery time depends on the destination and courier service.For South African deliveries, the estimated delivery period is approximately 2–5 working days after dispatch, depending on location and courier.

International delivery times vary and may be affected by customs and import procedures.

Please refer to our Shipping & Delivery Policy for full details. 

12. INTERNATIONAL ORDERS

We may offer international delivery to selected destinations.

International customers are responsible for ensuring that the Product can legally be imported into their country.

Customers may also be responsible for:

- customs duties;
- import taxes;
- customs clearance charges;
- local taxes; and
- other destination-country charges.

AfroLamps cannot control charges imposed by foreign authorities.

International customers should also confirm that the electrical specifications and plug arrangements are suitable for their intended use. 

13. ELECTRICAL PRODUCTS & SAFETY

Our current AfroLamps products use E27 lamp holders, unless otherwise stated on the relevant product page.

Customers must:

- use compatible bulbs;
- observe the specified maximum wattage;
- use the lamp according to its intended purpose;
- keep the lamp away from water and excessive heat;
- avoid using damaged electrical components; and
- not undertake unauthorised electrical modifications.

International customers must ensure compatibility with the electrical requirements of their country.

If you are uncertain about electrical compatibility or installation, consult a suitably qualified electrician. 

14. PRODUCT CARE

AfroLamps products incorporate natural wood and fabric or other shade materials.

Unless expressly stated otherwise, our lamps are intended for indoor use.

Customers should protect the product from:

- excessive moisture;
- water;
- prolonged direct sunlight;
- excessive heat;
- extreme humidity; and
- unsuitable environmental conditions.

Customers should follow the instructions contained in the AfroLamps Product Care.

Attempting to repair, reglue, modify or disassemble a product without authorisation may affect the applicable warranty. 

15. RETURNS & REFUNDS

Our Returns & Refunds Policy governs product returns.

For eligible change-of-mind returns, AfroLamps currently provides a voluntary 7-day return period, subject to the conditions stated in that policy.

This voluntary return period does not limit any consumer rights that apply to defective, unsafe, unsuitable or incorrectly supplied goods under applicable law.

Customers should refer to the complete Returns & Refunds Policy for:

- eligibility;
- return procedures;
- shipping costs;
- refunds;
- damaged goods;
- defective goods; and
- exchanges. 

16. WARRANTY

AfroLamps provides a 6-month warranty covering qualifying defects in materials and workmanship under normal intended use, subject to the Warranty Policy and applicable law.

The Warranty Policy covers qualifying issues involving relevant components such as:

- wooden base construction;
- qualifying bonded/joined wood failures attributable to manufacturing;
- workmanship and finishing;
- lampshade construction;
- lamp holder;wiring; and
- switch assembly.

The warranty does not cover damage resulting from matters such as misuse, accidental damage, unauthorised modification, excessive moisture, unsuitable electrical use or failure to follow care instructions.

Please refer to the AfroLamps Warranty Policy for full details.

Nothing in these Terms or the Warranty Policy is intended to remove a consumer right that cannot legally be excluded. 

17. CONSUMER RIGHTS

Nothing in these Terms & Conditions is intended to exclude, restrict or waive any right or remedy that a consumer has under applicable South African law.

Section 56 of the Consumer Protection Act provides an implied warranty of quality and, within six months after delivery, specific remedies where goods fail the requirements and standards contemplated by section 55. The Act provides for repair, replacement or refund in the circumstances described by section 56.  

The South African Government also describes the CPA as establishing national consumer-protection norms and standards and regulating consumer transactions and agreements.   

18. SPECIAL ORDERS

When Special Orders are formally launched, they will be governed by separate Special Order Terms & Conditions.

Special Orders may include:

- custom fabrics;
- custom patterns;
- alternative finishes;
- custom dimensions;
- corporate branding;
- personalised products; or
- other agreed modifications.

The Special Order Terms & Conditions will address design approval, payment, production timelines, cancellation, intellectual property, delivery and applicable returns.

Where Special Orders are offered, nothing in the Special Order Terms & Conditions will limit consumer rights that cannot lawfully be excluded. 

19. INTELLECTUAL PROPERTY

All content on the AfroLamps website, unless otherwise stated, belongs to AfroLamps or is used with appropriate permission.This includes:
- logos;
- trademarks;
- product names;
- photographs;
- product designs;
- illustrations;
- graphics;
- written content;
- website layouts; and
- other original materials.

You may not reproduce, copy, modify, distribute, publish or commercially exploit our intellectual property without prior written permission. 

20. CUSTOMER SUBMISSIONS

If the website allows customers to submit reviews, photographs, comments or other content, customers remain responsible for ensuring that their submissions do not infringe another person’s rights.

Where you submit content to AfroLamps for publication, you grant AfroLamps the permission reasonably necessary to display and promote that content in connection with AfroLamps, subject to applicable law and our Privacy Policy.

AfroLamps may remove content that is unlawful, misleading, offensive or otherwise inappropriate. 

21. THIRD-PARTY SERVICES

Our website may use third-party services, including:

- payment processors;
- courier and delivery services;
- website hosting providers;
- analytics services;
- security services; and
- other technology providers.

Third-party services may operate under their own terms and privacy policies.

Where appropriate, customers should review the relevant third-party terms before using those services.

Our handling of personal information is governed by the AfroLamps Privacy Policy. 

22. WEBSITE AVAILABILITY

We aim to keep the website available and functioning properly, but we cannot guarantee uninterrupted or error-free access at all times.

The website may occasionally be unavailable because of:

- maintenance;
- technical problems;
- security issues;
- hosting interruptions;
- software updates; or
- circumstances outside our reasonable control. 

23. LIMITATION OF LIABILITY

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.

Subject to applicable law, AfroLamps will not be responsible for losses arising from:

- misuse of a Product;
- unauthorised modification;
- failure to follow product instructions;
- unsuitable electrical adaptation;
- improper care;
- circumstances outside our reasonable control; or
- third-party services outside AfroLamps’ control.

Any limitation of liability will apply only to the extent permitted by applicable law. 

24. EVENTS OUTSIDE OUR CONTROL

AfroLamps will not be responsible for delays or failure to perform an obligation where the cause is outside our reasonable control.

This may include circumstances such as:

- severe weather;
- natural disasters;
- transport disruption;
- courier failures;
- customs delays;
- power or telecommunications interruptions;
- supplier interruptions;
- strikes or industrial action; or
- other unforeseen events.

Where reasonably possible, we will communicate material delays to affected customers. 

25. GOVERNING LAW

These Terms & Conditions are governed by the laws of the Republic of South Africa, subject to any mandatory consumer rights or legal requirements applicable to the transaction. 

26. CHANGES TO THESE TERMS

AfroLamps may update these Terms & Conditions from time to time.

The current version will be published on this page together with the applicable Last Updated date.

Changes will generally apply to future use of the website and future transactions.

Where applicable law requires a different approach, that requirement will apply.